Terms and Conditions

Welcome to Qisuto. These Terms and Conditions govern your use of our electrical installation services. By engaging our services, you agree to comply with and be bound by the following terms. Please read them carefully before proceeding.

1. Introduction and Acceptance

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Qisuto ("Company," "we," "us," or "our"), a professional electrical installation services provider. By requesting a quote, signing a contract, or accepting our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services following such modifications constitutes acceptance of the updated Terms.

2. Services Provided

Qisuto specializes in comprehensive electrical installation services, including but not limited to:

  • Residential and commercial electrical installations
  • Electrical system design and consultation
  • Wiring and rewiring services
  • Lighting installation and configuration
  • Electrical safety inspections and testing
  • Circuit breaker and panel installations
  • Emergency electrical repairs
  • Electrical maintenance and upgrades

All services are performed by qualified, certified electricians in accordance with current electrical codes, safety standards, and industry best practices.

3. Quotations and Pricing

All quotations provided by Qisuto are valid for thirty (30) days from the date of issue unless otherwise specified. Prices quoted are based on the information provided by the Client at the time of the request. Any additional work or materials not included in the original quotation will be charged separately and require Client approval before proceeding.

We reserve the right to adjust pricing if unforeseen circumstances arise, including but not limited to: discovery of additional electrical issues, changes in project scope, or fluctuations in material costs. Clients will be notified of any price adjustments before work continues.

4. Payment Terms

Payment terms will be specified in the service agreement or invoice. Generally, we require:

  • A deposit of 30-50% for projects exceeding £1,000 before work commences
  • Progress payments for larger projects as outlined in the contract
  • Final payment upon completion and Client satisfaction
  • Immediate payment for emergency or small-scale services

Accepted payment methods include bank transfer, credit/debit cards, and cheques. Late payments may incur interest charges at a rate of 3% per month or the maximum rate permitted by law, whichever is lower.

5. Client Responsibilities

The Client agrees to:

  1. Provide accurate and complete information regarding the electrical work required
  2. Ensure safe and reasonable access to the work area
  3. Obtain any necessary permits or approvals required by local authorities
  4. Inform us of any known hazards or special conditions at the site
  5. Ensure that the premises are prepared for work as agreed
  6. Remove or protect valuable items in the work area

6. Warranties and Guarantees

Qisuto provides a warranty on workmanship for a period of twelve (12) months from the date of completion. This warranty covers defects in installation and workmanship under normal use conditions. Manufacturer warranties on materials and equipment are passed on to the Client and are subject to the manufacturer's terms.

This warranty does not cover damage resulting from misuse, negligence, unauthorized modifications, or normal wear and tear. To make a warranty claim, Clients must contact us within a reasonable time of discovering the defect.

7. Limitation of Liability

To the fullest extent permitted by law, Qisuto's total liability for any claims arising from our services shall not exceed the total amount paid by the Client for the specific service giving rise to the claim. We shall not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

We maintain appropriate professional liability insurance and public liability insurance as required by law.

8. Cancellation and Termination

Either party may terminate the service agreement with written notice. If the Client cancels after work has commenced, the Client shall pay for all work completed, materials purchased, and reasonable cancellation fees. If we terminate due to Client breach, the Client remains liable for all amounts due up to the termination date.

Cancellations made less than 24 hours before a scheduled appointment may incur a cancellation fee of up to 50% of the estimated service cost.

9. Health and Safety

Qisuto is committed to maintaining the highest health and safety standards. We comply with all applicable health and safety legislation and regulations. Our electricians use appropriate personal protective equipment and follow established safety protocols. Clients must not interfere with safety measures or equipment on site.

10. Intellectual Property

All designs, plans, specifications, and documentation created by Qisuto remain our intellectual property unless otherwise agreed in writing. Clients receive a license to use such materials solely for the purpose of the specific project.

11. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information disclosed during the course of the business relationship. This obligation continues after the completion of services.

12. Dispute Resolution

In the event of any dispute arising from these Terms or our services, the parties agree to first attempt resolution through good-faith negotiation. If negotiation fails, the parties may pursue mediation before resorting to litigation. Any legal proceedings shall be conducted in the courts of England and Wales.

13. Force Majeure

Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, or government actions. In such cases, performance shall be suspended for the duration of the force majeure event.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

Contact Information

Company Name: Qisuto

Address: 27 Oakley Street, London, SW3 5NN

Email: [email protected]

Phone: +44 20 7890 1234

Last Updated: January 2025